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FREQUENTLY ASKED QUESTIONS
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How do I participate in the competitions?Entering one of our competitions is simple and straightforward. All you need to do is register and create an account, and then follow these three easy steps: Select the prize you wish to win. Buy your ticket(s) online. Receive your ticket(s) and wait for the live draw. By completing these steps, you will have successfully entered one of the competitions. Good luck!
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What is the duration of each draw?Our competitions have a fixed duration, and we do not extend them under any circumstances. You can find the information about each draw on the Live Competition page on our website.
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When and how will the winner be selected?The winner will be selected on the date mentioned in the competition details using either Google's random number generator or automatic number selector for instant win draws. The live stream of the draw will be available on Facebook. Once the draw is over, we will notify the winners and publish their names on the website.
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Who is eligible to participate?The competition is open to individuals worldwide.
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How will I be notified if I have won?You will be notified via email or phone no later than 24 hours after the draw. After that, we will make arrangements to transfer the prize money directly to your bank account.
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How can I check if I have won?The winners will be contacted through the email address and mobile number linked to their registered account. We recommend checking the website and our social media channels after each prize draw to see if you have won. The winner's name will also be posted on these platforms.
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How will I receive my prize?We will arrange to transfer the prize money to the bank account you wish to receive the cash in.
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Would I be required to participate in any publicity after winning a prize?We may require you to take a photo with your prize to be featured on the winners' page of our website for transparency and compliance purposes. The images may also be used for promotional and marketing materials. If you do not wish to be featured in any of these materials, please let us know.
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What will happen if the prize is not claimed?As of yet, this has never happened, as our prizes are highly desirable. We will contact all winners using the email address and mobile number registered on their account, so it's important to keep these details up to date. If we are unable to reach you within 28 days, we reserve the right to award the prize as a bonus in a different promotion. Please note that the prize cannot be claimed by a third party on your behalf.
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What is the cost of each ticket?The cost of each ticket is clearly indicated on each competition's page. We do not alter the ticket prices once the competition has started, unlike some other websites. This ensures that everyone pays the same price for their tickets.
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Is the payment process secure?We utilize secure and encrypted connections throughout our website and do not store your card information on our servers.
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What is the number of tickets available for each draw?The draw details for each competition indicate the maximum number of tickets available, which remains fixed and will not be altered.
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Is there a way for me to check the number of tickets that have already been sold?Both the maximum number of tickets for sale and the total number of tickets sold so far are displayed on the competition page. It is regularly updated so you can see how many tickets are remaining.
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How can I obtain my ticket number?After you complete the payment process, an email will be sent to you containing your ticket details.
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What are my chances of winning?Your chances of winning depend on the number of tickets sold for the competition and how many tickets you have purchased. For example, if 100 tickets are sold and you have purchased 5 tickets, your chances of winning would be 5 in 100 or 5%. However, the actual odds of winning will depend on the number of tickets sold and the number of tickets you have purchased relative to that number. The odds will be better if you purchase more tickets.
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Where can I view my tickets?You can view your purchased tickets and transaction history by logging into your account on the website and navigating to the "My Account" section. Additionally, you should receive an email with your ticket details after purchasing.
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Can I withdraw or amend my ticket purchase?Once your ticket purchase is complete, it cannot be withdrawn or amended. This is because the competition entry process is automated and tickets are instantly allocated to customers upon purchase. However, if you have made an error in your purchase or there is an issue with your ticket, you can contact customer support to see if any options are available.
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What should I do if I have lost my account login?If you have lost your account log-in, you can use the "forgot my password" feature on our website to reset your password and regain access to your account.
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Can I trust this website?Yes, you can trust our website. We take security and fairness very seriously, and we ensure that all transactions are made securely using encryption technology. Additionally, our winners are publicly listed on our website with the prizes they have won, and we have testimonials from satisfied participants. If you have any concerns or questions, you can always contact us through our email at hello[at]cash-prize.com.
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How many tickets am I allowed to purchase?Usually you can enter each competition and buy a maximum tickets as much as you want.
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How can I contact you?If you have any questions, you can contact us via email at hello[@]cash-prize.com and we will get back to you promptly. Additionally, you can contact us via WhatsApp at +44 7458934980 or through our social media channels. We would be happy to assist you in any way we can.
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How can I cancel my accountIf you wish to cancel your account, you can do so by logging in to your account and following the cancellation instructions provided. Alternatively, you can reach out to our customer support team via email or phone, and they will assist you with the cancellation process. Please note that once your account has been cancelled, you will no longer be able to participate in our competitions or receive updates from Cash Prize.
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Is Cash Prize fully legitimate and compliant with applicable laws and regulations?Absolutely, our business is 100% legitimate. We offer cash prize contests that are fully compliant with all applicable laws and regulations. Our goal is to provide a fun and exciting opportunity for our customers to win cash prizes, while maintaining transparency and integrity in all our business dealings. If you have any further questions or concerns, please don't hesitate to contact us for more information.
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